FAQ

How do I order from your website ?
Put the item(s) of your interest in the shopping cart and send in your order. When we have checked the availability of the item(s) you will receive our confirmation and payment details. To avoid unneccessary repayments please also wait for this confirmation when you want to use PayPal.

Can I pay in US dollar or other currencies ?
All our prices are in Euro. If you only have a bank account in a different currency then PayPal is the only option.

Can I visit you to view the items ?
No, we do not have a shop. After the item is processed for viewing on the online catalog it is put away in storage and can not be viewed.
We are present at various auctions, exhibitions and fairs in the Netherlands, Belgium, Germany and the United Kingdom. Contact us to discuss the possibilities of arranging a meeting.

Return policy
If you are not completely satisfied with your purchase you can return the item within 14 days. The buyer must inform us before returning the item for further instructions, the item must be returned to us in the same condition as received. You will receive a full refund, the costs for return shipping are for the buyer.

Do I need an export license?
For all countries inside the European Union an export licence is not needed and the item(s) can be shipped as soon as the payment is received in full.
We no longer ship to countries outside the European Union.

How can I search for specific items on your website ?
Besides browsing the main categories (catalogued by period) or using the themed pages there are different ways to find coins and artefacts on our website.
1. The search bar (below the logo on the top right side of each page).
2. Use the filters in the left menu. Here you can filter by price and other settings: period, material, category, country and Low Countries coins.
3. Extended search (top right menu, next to the shopping cart). Here you can search for a specific item you are looking for, specify a category which you can refine and enter a price range